School of Architecture

Given the significant increase in the number of buildings during the Third Industrial Revolution, the need for an integrated approach to the lifecycle of construction projects is more critical than ever. By emergence of the Fourth Industrial Revolution in the construction sector, innovative technologies in software, frameworks, and practical tools have transformed facility management in architecture, engineering, and construction.
This dissertation delves into the Operation and Maintenance (O&M) phase in the lifecycle of construction projects, recognized as the longest and most costly phase in the building lifecycle. Initially, various influential aspects of this phase are examined to identify factors that contribute to improving efficiency and reducing costs. Subsequently, the concept of Human-Building Interaction (HBI) is elucidated and analyzed, focusing on how user interactions with buildings and innovative technologies impact effective and sustainable operation and maintenance.
Based on the findings from previous stages, the concepts and infrastructures of Human-Building Interaction are analyzed in terms of their impact on effective and sustainable operation and maintenance. According to the results of this analysis, a model for effective and sustainable operation and maintenance is formulated for residential construction projects, employing the Human-Building Interaction approach. This model aims to address the technical, economical, and environmental dimensions, in order to reduce costs and challenges during the operation and maintenance phase, while enhancing user experience and increasing efficiency, which can ensure long-term sustainability of buildings.
This research, by presenting innovative solutions and leveraging advanced technologies, facilitate achieving optimal operation and sustainable maintenance for asset managers, users, and other stakeholders in the construction industry, fostering continuous improvement in this vital area.